Last updated: 20 Jan 2026
At Prestige Regency, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact or booking form
- Contact us via WhatsApp, phone, or email
- Request information about our services
The personal information we may collect includes:
- Full name
- Phone number
- Email address
- Location (city only: Dubai, Sharjah, or Ajman)
- Service-related details or messages
We do not collect sensitive personal data such as payment card details, national IDs, or financial information through our website.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and booking requests
- Provide and manage our cleaning services
- Communicate with you regarding your request or appointment
- Improve our website, services, and customer experience
- Ensure security and prevent misuse of our website
Your information is used strictly for service-related purposes.
3. WhatsApp & Third-Party Communication
When you contact us via WhatsApp, your communication is subject to WhatsApp’s own privacy policy. We only use WhatsApp to communicate with you regarding your inquiry or booking and do not store or share conversations outside service-related purposes.
4. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve website performance and user experience
- Analyze website traffic and usage patterns
- Support basic analytics and SEO tools
You can choose to disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share limited information only when:
- Required by law or legal authorities
- Necessary to protect our rights, safety, or property
Any third-party service providers we use (such as hosting or analytics tools) are required to protect your information.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. External Links
Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies separately.
8. Your Rights
You have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Withdraw consent for communication at any time
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Prestige Regency
Email: prestige.regency2025@gmail.com
Phone / WhatsApp: +971 50 767 5500
Service Areas: Dubai, Sharjah & Ajman
OR Via Contact Form
